Frequently Asked Questions - Eksjöstadshotell

Regarding your stay

We have outstanding air quality in our building. During the early months of 2023, we installed a new ventilation system that pumps in the fresh outside air of the highlands. During the winter we filter out the used air, but retain the heat and thus reduce 70% of our heating emissions. During the summer we install fans in all sleeping rooms to keep the air cooler.

Please let us know at the time of booking if you have any perticular allergies or preferences that we need to be observant of.

We have 4 allergy-friendly rooms which are free from carpets, down feathers and have a history of being pet-free.

We allow up to 5 guests to stay in our family rooms and suits.

In many rooms it is also possible to add an extra fold out bed or a baby cot.

We have a balcony between the first and second floors with a nice out door lounge facing western sun sets.

The balcony opening hours mirror the reception’s opening hours.

We also have 2 out door patios during summer season which are open during breakfast, lunch and dinner.

We are proud to offer our guests a good night’s sleep in beds made by a local producer called Viking Beds. Please feel free to visit their website Viking Beds. We have both 90×200 cm, and even full continental 180×200 cm madrassas. Most of our double rooms offer the possibility to separate beds from one another.

We serve a daily continental breakfast buffet. It contains most of what you might expect on a generous scale and is included for our overnighting hotel guests. When booking a table, we allow pre-booked and walk-in guests to come  and pay on-site. The buffé costs 125 SEK for adults and 80 SEK for children between 4-12 years old.

Our ordinary breakfast hours are:

Weekdays: 06.30-09.30

Weekends 08.00-10.30

Breakfast to go

Please let us know 24 hours before departure so we have time to arrange your breakfast to go. Breakfast bags are collected in the reception during ordinary opening hours.

For individual bookings made directly with us you may allays cancel up until 18:00 hours the day prior to arrival. For groups we offer free cancelation up unitill 4 weeks prior to arrival. Each booking may vary depending on the agreement. Please read your booking confirmation carefully.

We collaborate with Europcar.

Please book your rental here: Europcar

You book your pick-up point to Eksjö Stadshotell and Europcar will have it parked outside within 2 hours. The car keys can be collected during the reception’s normal opening hours.

You can change your length of stay as long as you let us know by 18:00 the day prior before. Pre-paid dates, however, are subject to being non-refundable nor changeable in dates.

For goup bookings, note that the rules differ. Please check you confirmation for details.

We apply a guaranteed check-in from 3 pm. Please call us the same day if you need an early check-in so that we can give you an accurate answer.

No later than 11 AM. Later check-out is offered for a small fee to latest 1 pm. Later check-out is in unison with being charged for an extra room night, subject to availability of course.

We are doing our very best not to use chemicals unless absolutely necessary. We have therefore chosen to offer cleaning of the rooms upon departure only, unless you ask for stay cleaning. In such a case, please inform the front desk no later than 9 pm the day before. If you only need to change towels, feel free to pass by the front desk for help. Together we can cut back on using natural resources and maintaining balance in our eco-systems.

We run a fully equipped conference facility with 5 different meeting rooms in various sizes fitting 10-200 guests. Please ask the reception for more details.

Our staff is trained to use our on-site defibrillators as well as in cardiopulmonary resuscitation, should an eventual emergency occur.

Eksjö Stadshotell and Vaxblekaregården both offer suitable rooms for celebrations in group settings.

You can celebrate your Birthdays, anniversaries, annual gatherings, weddings, and other festive occasions. We have rooms for both small and large groups. Contact us to get started with your reservation.

Dogs are welcome to stay here. We charge a small fee for the extra cleaning, borrowing of a water bowl and a sleeping basket. Please inform us upon booking your room if you are bringing your dog. A surcharge of 250 SEK per night and dog.

Behind the hotel, there is a hospital parking lot with 10 electrical parking spots, offered on a first-come, first serve basis. You’ll need to download the EasyPark app to pay for the electricity charging. For more parking options in Eksjö please follow this link.

When booking one of our large rooms, either 1 or 2 extra beds are included, and will be installed upon arrival. For a fee of 500 SEK you can in some cases add yet another bed to your room. Please ask reception for help.

Baby cots need to be booked in advance or are at your disposal according to availability for 250 SEK.


We have a colaboration with one of Swedens best gyms, Forma Framtid. Here you will find a fully eqipped and modern facility, approxiamtely 3 mins drive from the hotel. Borrow a gym pass for free in the reception when staying with us, and enjoy a great work-out!

We have one hotel room which is accessible by wheel chair, available upon pre-booking. We have a ramp leading into the reception and our elevator is 79 cm wide, fitting most wheel chairs. The room is equipped with wider doors and a roll-in shower, and adjustable handles by the toilet. Please contact us for more information upon booking.

We offer laundry service for a small fee. Leave your laundry bag in the reception in the morning before 9 am and get your clothes back with in 24 hours. The clothes are handed back to you in the reception during our ordinary opening hours.

We have a locked luggage storage in the reception area where you can store your bags while waiting for your room, or if you need storage post departure. The luggage room opening hours mirror the reception’s opening hours

We serve daily lunches Mondays through Fridays with a short break during the summer.

Dinners are served 6 days a week with a break on Sundays.

Make sure to book a table with us. Sometimes we are fully booked so please check our online booking system for availability. Book here

All rooms in the main building have a minibar. It contains soft drinks and carbonated water sold for a small extra fee.

The hotel is open 365 days a year. Our ordinary opening hours are between 6:30 AM and 9 PM.

Weekends and bank holidays we are open 8 AM to 9 PM and on Sundays 8 AM to 1 PM.

For mor details and eventual changes follow this link to our contact page.

You will find generous parking options in front and well as behind the hotel.

There are other wise many parking spots available in Eksjö and they are all free of charge when using a parking disk. The time varies form spot to spot, so please check the signs carefully. For closer details please follow this link.

We accept the following cards for payment: Mastercard, Maestro, Amex, Visa, Diners. You may also pay by Swish or bank transfer when paying in advance. We do not accept cash.

As a staying guest you are welcome to use our sauna and relax area located in the basement of the hotel. Primarily it is for smaller groups and is available on at first come first serve basis. It is open during the reception’s opening hours.

As we need to keep our promise of a smoking-free environment for future guests we appreciate that smokers use the designated areas outside the hotel.

Smoking and vaping are forbidden in the entire property and unison with getting a fine. Should smoking offset the fire alarm you will also have to pay for the firefighter’s call-out fee.

Together we can help each other and make the world a better place in the future. By not cleaning your rooms more often than necessary, we save huge amounts of water and cleaning products. If you stay with us for several nights, we will only clean your room if you wish. In that case, you tell the reception the night before. We change towels every other day if they are on the bathroom floor. If you need to change more often, it is possible to do so at the reception. Together for a better world and a better climate, let us make a difference.

For the time being, there are no operating Taxi companies in Eksjö. The closest company is located in Nässjö, 20 mins away. A public transportation hub is located only 400 meters from the hotel. Intercity trains and busses are available several times a day.

Jönsköpings länstrafik

Kalmars länstrafik

Statens järnvägar 

Our tap water is of very high quality and is perfectly safe to drink.

Eksjö and it’s idyllic city centre have over 50 cultural heritage listed houses and is one of Europe´s best kept wooden cities. .

We highly reccommend a tour of the city with an audio guide, easily down loaded to your phone. In the summers tour guides also host city explorations by foot.

For more advice please see our other recommendations of things to do and see in  Eksjö